Instructors may change without notice and are not guaranteed.
Classes may cancel with less than 24 hours notice and will try to be rescheduled within 24 hours.
Payment for training sessions are due and payable at the beginning of each session:
- Payment may be made be cash, check, or credit card
- Payments are to be made to Agility Studio
Packages are available for Clients who wish to purchase multiple sessions at a discounted rate.
Please be ready to begin each training session at your scheduled appointment time. If you, the client, arrive late, the training session will not be extended.
Each training session will last a total of 55 minutes and group class 70 minutes.
Should client wish to reschedule an appointment, the trainer will do her best to accommodate the request. If the request is placed less than 24 hours prior to the appointment, the client will be charged for the appointment (for special circumstances, please discuss with trainer. Rescheduling within 24 hours is allowed to avoid being charged).
A 24-hour notice of cancellation is required to cancel a training session. Sickness will not be an exception. Please provide as much notice as possible so that Trainer can fill your time slot. Other exceptions may be arranged in advance.
Tardiness: If client has not called or has not arrived after 20 minutes per the scheduled appointment, the Trainer will consider the client a cancellation, and may leave to attend other matters.
Packages expiration dates:
- The 10 session package expires within ten weeks of purchase.
- The 20 session package expires within fourteen weeks of purchase.
Time limits may be extended for illness or travel.
Agility Studio requests that a seven (7) day advance notice be given in the case of a vacation or absence during the term of the training contract.
There are no refunds. Sessions are transferable.